Monthly Archives: October 2010

Zero to Hero: How to Respond to Negative Reviews

If your business has a negative, scathing, angry review online, stop to consider the silver lining. Suprisely, a negative post can be used as a PR and customer service opportunity. The key is to respond in an appropriate and timely … Continue reading

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7 Tips for Creating Digital Content

7 Tips for Creating Digital Content ASAE Communication News, October 2010 By: Adele R. Cehrs Developing interesting content each day for e-newsletters, Facebook, Twitter, LinkedIn, and other Web 2.0 platforms is becoming increasingly difficult—and probably driving your staff a bit … Continue reading

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