Monthly Archives: August 2011

We’ve all heard about selective hearing, where people tend to ‘hear what they want to hear’. But did you ever consider that people actually learn and evaluate with a tendency to favor information that confirms their preconceptions or hypotheses, regardless … Continue reading →

An interesting flash crisis played out for online rental site Airbnb.com, leaving consumers concerned and questioning the viability of Airbnb’s business model and customer relations.  The startup connects people who have space to rent with travelers who are looking for … Continue reading →